Gold Wins Consumer Choice Award for the 2nd Year in a Row

Kyocera products have a hand in company's success

With a remarkable 10-year record of growth and a wide range of the most reliable and environmentally friendly office machines around, Winnipeg's Gold Business Machines Ltd. win its second Consumer Choice Award in a row.  Having now received the award in both 2007 and 2008, Company President Shaun Horan says that offering sales and service of Kyocera products has helped the company grow from a staff of five to 70.  "In just the past few years, we have opened our doors in Brandon, Regina, Kamloops, Vernon, Kelowna and Nanaimo."

To compete successfully with billion-dollar American and Japanese competitors (Ikon, Xerox, Pitney Bowes, Ricoh, Panasonic), Gold has had to provide superior technology backed up by the best service and support in the province.  According to Mr. Horan, "We find that a lot of customers want to support a local company when the product and service provided is top notch.  Striving to exceed customer expectations is a never-ending process.  Kyocera products have been a huge factor in our success."  A commitment to represent excellent products is the reason that Gold Business Machines is a big believer in Kyocera office products.   Kyocera's environmental friendliness, low operating costs and reliability have helped Gold Business Machines Ltd. meet customer needs.  "Kyocera's printers and copiers are designed to provide an extremely long life for components such as drums, which product the image on paper", says Horan, noting that some Kyocera copiers are good for as many as 4 million images, compared to an industry average of 300,000.  This means less waste, less manufacturing of replacement parts, and reduced operating costs for owners of the machines.  "It is the most environmentally friendly system on the marketplace and a lot of our customers are considering this in their decision making".

Indeed, Kyocera has been an industry leader in environmental auditing and reducing its greenhouse-gas impact since the 1980's.  This is an important factor for a growing number of customers,  many of whom conduct environmental audits on their operations.

Along with long life for components, Kyocera products are known for reliability, which Horan says is another big factor in the success of his company.  "Kyocera has won more awards for reliability than any other company in the last six years", Horan says.  "That leads to fewer kick marks on the machine...the customer is happy because the equipment does what it was designed to do.  A lot of our larger accounts have researched the decision to go with Kyocera.  The lack of downtime, as well as machines that can print as many as 80 sheets per minute, help customers maximize their own productivity".

When service is needed, many customers find that working with a local company is another huge advantage.  Instead of calling a 1-800 number in a far-away city, clients deal directly with technicians from Gold Business Machines Ltd., and have the satisfaction of knowing that their business is supporting their hometown economy.  If you have a service, administration or sales issue, the problem will be solved locally.   There is no "I'll have to call head office and get back to you".

Horan and his staff help organizations of all sizes meet their printing, copying, scanning and document management needs by offering a wide variety of products from shredders to cutting-edge 3D printers.